How to setup email on the iphone or ipad

Getting email setup on the iphone is simple and will take you about 5 minutes to follow this guide. Whilst these steps will work for most customers occassionaly depending on your phone or internet service provider you may require a little more trouble shooting. 

 

Let's setup an IMAP email connection to your webfrog server account

 

Step 1 - Select settings 

 

Setting up email on the iphone

Step 2 - Select Mail, Contacts and Calendars 

 

Mail, Contacts and Calendars

Step 3 - Select Add Account

 

Add new account 

Step 4 - Select Other

 

Select Other

Step 5 - Add New Account

 

Add mail account

Step 6 - Add your name, email address and your email password.  (Once added select next to continue.)

 

Add your mail details

Step 7 - Make sure IMAP is selected then add your incoming mail server details.

 

Incoming is server.webfrogstudios.com.au.

 

Your username is your full email address.

 

 

Step 8 - Is identical to step 7 just repeat the details for the outgoing mail server. Press next when done

 

See example

 

 

Step 9 - The device will now check your settings and should come back with a number of ticks followed by a option to save.

 

Please note: If a message comes up asking to trust this certificate select trust.

 

 

 

 

 

Common problems: Sometimes your device will fail to detect the correct port to use. If this is the case your mail setup will not work click here to see solution

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