Changing the incoming port on the iphone

The first step to resolving the issue is to make sure your phone is using the correct settings.

 

As all our servers us (Secure Socket Layer) you will need to make sure your incoming mail is setup to use port 993.

 

If your one of those lucky ones who's phone did it's own thing just follow this additional step to fix it.

 

 

Step 1 - Click on settings

 

Step 2 - Click on mail contacts, calendars

 

Step 3 - Click on your email account (It should be in the list if it has been added)

 

Step 4 - Scroll to the bottom and select advanced

 

Step 5 - Ensure that Use SSL has the green button next to it and that server port has 993 (If it dosent just click on them to change)

 

 

You should now be operational. If you are still having difficulties, delete the account and try adding one more time.

 

If this does not work then we invite our clients to contact our support team 1300 371 722 to make a time to come in and see us, we are happy to help.

Latest Articles

How to improve seo

There are appears to be a regular question across poor ranking websites as to why they constantly fail to rank across search engines. In order to overcome the basic hurdle you need to take your website back to basics

Read More
Your website is your portal to the world

Understanding market influences that impact your business is important! Your business is effected when your consumers stop buying or using your services. This is a normal part of business and cycle that we will all experience at some point or another.

Read More
8 Tips for Writing Content

The rules have changed dramatically. Getting content to rank highly used to be all about SEO. Now, it’s all about the quality of the content. Here are eight tips for writing content that ranks highly in 2013 and beyond.

Read More